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About Us


Greetings from APHSA's Organizational Effectiveness team. We provide consulting products and services to help state and local public human services agencies continuously improve their performance and capacity. Our staff has facilitated more than 50 improvement projects with public human service organizations in over 25 states.

We have the expertise to help our clients solve problems and make improvements in many different areas that are important to them. While the primary focus of our consulting work is continuous improvement, our clients often experience transformative breakthroughs from working with us.

Our consulting practice has evolved through years of continuous improvement in our own right, through testing and refining our work directly with our clients.

Learn more about our staff, services, products, publications, and references. For more information, please contact us.