2010 APHSA/NAPCWA Spring Conference Presentations
Business Processes and Technology Track
Session 1: Improving Business Processes
Business Analytics and Optimization – Shelley Mills-Brinkley, Partner and Practice Area Leader IBM Global Business Processes
The Key to Program Effectiveness: Linking Systems and Service Delivery – Dave Turner, Vice President for ACS’ Government Solutions Group
Quick Wins: Big Benefits – Dave McCurley, Global Health & Public Service Human Services Industry Managing Director, Accenture
Session 2: Client and Worker Tools
Lifeline – Maureen Thompson, Senior Principal, the Hastings Group LLC
Compass – Teresa Shuchart, Chief Information Officer, Pennsylvania Departments of Welfare, Insurance, and Aging
Session 3: Health Care Challenges
Planning and Implementation Considerations for Insurance Exchanges/Clearinghouses – Doug Howard, Senior Vice President, PSI
Improving the Administration of State Health Insurance Programs – John Lau, Senior Vice-President for Strategic Planning and Business Development in the Health Operations Segment, Maximus
Promoting Solutions as Alternatives to Cuts – Ken Lovan, Senior Vice President of Government Relations, ResCare
Session 1: Improving Business Processes
The Key to Program Effectiveness: Linking Systems and Service Delivery – Dave Turner, Vice President for ACS’ Government Solutions Group
Quick Wins: Big Benefits – Dave McCurley, Global Health & Public Service Human Services Industry Managing Director, Accenture
Session 2: Client and Worker Tools
Lifeline – Maureen Thompson, Senior Principal, the Hastings Group LLC
Compass – Teresa Shuchart, Chief Information Officer, Pennsylvania Departments of Welfare, Insurance, and Aging
Session 3: Health Care Challenges
Planning and Implementation Considerations for Insurance Exchanges/Clearinghouses – Doug Howard, Senior Vice President, PSI
Improving the Administration of State Health Insurance Programs – John Lau, Senior Vice-President for Strategic Planning and Business Development in the Health Operations Segment, Maximus
Promoting Solutions as Alternatives to Cuts – Ken Lovan, Senior Vice President of Government Relations, ResCare
Kelly Harder, Director of Human Services, Steele County, Minn.
Larry Brown, Consultant, Larry Brown Associates
Christina Crayton, Associate, APHSA / NAPCWA
Barbara Needell, Principal Investigator/Research Specialists, Center for Social Services Research
Fred Wulczyn, Research Fellow, Chapin Hall Center for Children
Richard Gold, Deputy Secretary, Office of Children, Youth, and Families, Pennsylvania Department of Public Welfare
Kathleen McNaught, Assistant Director for Child Welfare, Center on Children and the Law, American Bar Association
Ngozi Onunaku, Program Associate, APHSA/NAPCWA
Rashida Brown, Policy Associate, APHSA / NAPCWA
Thomas Morton, Director, Clark County (Nev.) Department of Family Services
Eric Woods, Executive Director, The Pipeline Crisis
Larry Brown, Consultant, Larry Brown Associates
Christina Crayton, Associate, APHSA / NAPCWA
Barbara Needell, Principal Investigator/Research Specialists, Center for Social Services Research
Fred Wulczyn, Research Fellow, Chapin Hall Center for Children
Rashida Brown, Policy Associate, APHSA / NAPCWA
Molly Armstrong J.D., Coordinator of Demonstration Projects, The Vera Institute of Justice
Laura Velez, Deputy Commissioner, Division of Child Welfare and Community Services, New York State Office of Children and Family Services
Cindy Walcott, Deputy Commissioner, Family Services Division, Vermont Department for Children and Families
Presented by Cindy Mann at March 30th, 2010 Health Reform Session
Presented by Ann Kohler at March 30th, 2010 Health Reform Session












